Awards and charters

We are proud to be a Disability Confident Leader, the highest level of accreditation within the UK Government’s Disability Confident scheme. This recognises our strong commitment to inclusion, diversity, and the creation of an accessible and supportive workplace for all.

The Disability Confident scheme helps employers recruit and retain great people by:

• Challenging attitudes and increasing understanding of disability
• Drawing from the widest possible pool of talent
• Securing high-quality staff who are skilled, loyal and hard working
• Improving employee morale and commitment by demonstrating fair treatment

As a Disability Confident Leader, we go beyond our own organisation by:

• Advocating for disability inclusion across our sector
• Sharing best practice and encouraging other employers to become Disability Confident
• Demonstrating leadership in creating inclusive recruitment and employment practices
• Actively engaging with disabled people to improve policies and practices

The scheme has three levels designed to support employers on their Disability Confident journey:

1. Disability Confident Committed (Level 1)
2. Disability Confident Employer (Level 2)
3. Disability Confident Leader (Level 3)

We actively encourage applications from people with a disability by offering an interview to any candidate who meets the minimum criteria for the job. These criteria are clearly outlined in the person specification for each vacancy we advertise. 

We are members of Happy to Translate (HTT) - a national scheme which enables organisations to engage effectively with customers who speak little or no English.

Members are inclusive organisations that are committed to making their services available to all. Guidelines help members to embed an ethos of cultural awareness and sensitivity in every aspect of their communications so that customers are not marginalised as a result of language barriers.

HTT tools and processes equip staff with the skills and knowledge needed to communicate with those who speak little or no English. 

Our LGBT Charter Group works to support us to be an inclusive employer. 

We develop policies and procedures that engage with the LGBT community across Scotland.  They tell us about the care services they experience.

Our purpose is to deliver the action plan from our  Equality Outcomes and Mainstreaming Report. ​ We are focused on promoting LGBT:​

•  Equality​
•  Diversity ​
•  Inclusion​

The real Living Wage is an independently calculated rate based on the cost of living and is paid voluntarily by employers.  

The rate is calculated annually by The Resolution Foundation on an analysis of the wage that employees need to earn in order to afford the basket of goods required for a decent standard of living. This basket of goods includes housing, childcare, transport and heating costs.

Living Wage Scotland was established in April 2014 with the aim of increasing the number of employers in Scotland who are recognised for paying their staff the real Living Wage. Hosted by The Poverty Alliance, Living Wage Scotland works in partnership with the Living Wage Foundation and is funded by the Scottish Government.

We recognise and are committed to the Living Wage.  Being an accredited Living Wage employer demonstrates us as a responsible employer to our staff and networks.

We are accredited by Investors in Young People (IiYP) – a national award that recognises our commitment to supporting young people in developing the skills and confidence needed to succeed in the workplace.

IiYP is the only people management standard focused specifically on how employers attract, develop, and retain young talent. This accreditation highlights our dedication to creating meaningful opportunities and a supportive environment for young people entering the workforce.

We work closely with Skills Development Scotland and, when capacity allows, continue to explore opportunities to support the family of apprenticeships, including foundation, modern, and graduate pathways. For applicants, this means joining an organisation that values growth, invests in potential, and is committed to helping individuals build fulfilling careers.

The Plain English Campaign recognise organisations and individuals who have genuinely made an effort to present themselves using clear and concise English.  Our organisation is committed to providing public information as clear as possible.

Our organisation is committed to providing an environment where people who are bereaved feel supported by the people around them.

Scotland’s first Bereavement Charter for Children and Adults was launched in April 2020.  The Care Inspectorate are proud to have been involved alongside other organisations in the development of the Bereavement Charter. 

It contains thirteen statements which describe what the best bereavement care and support should look like.  It has been developed to support individuals and communities who struggle with the death of someone they know or someone in their community.  The charters is designed to help us understand not only the importance of bereavement support, but what that support needs to look like and attempts to describe what good bereavement support can look like and what difference it can make.  It is hoped that the Charter will help us as a nation become more effective at supporting people to grieve.

Please find more information about the Bereavement Charter here. 

We are proud to announce that we are an Established Carers Positive organisation.  We are committed to providing a working environment where carers are valued and supported.  Carer Positive is funded by the Scottish Government award that is awarded to employers who can provide evidence that they meet criteria in five areas.

• Identification of carers
• Policy
• Workplace support
• Communication, awareness raising and training
• Peer support

Please find more information about Carer Positive here.

The Care Inspectorate uses the "Happy to Talk Flexible Working" logo to show its commitment to open conversations about flexible working from the start of recruitment. This reflects our dedication to creating an inclusive and supportive workplace where people can thrive professionally while balancing personal responsibilities.

By embracing flexible working, we aim to attract diverse talent, promote wellbeing, and foster a culture of fairness and transparency—values that are central to our purpose and the way we work.

Please find more information about happy to talk flexible working here.

The Developing the Young Workforce (DYW) logo represents a national initiative that helps bridge the gap between education and employment in Scotland. DYW is employer-led and works to make it easier for businesses to engage with young people in schools and colleges. Through meaningful partnerships, DYW supports young people in developing the skills, confidence, and experience they need to succeed in the world of work.

The Care Inspectorate is proud to have made a DYW Pledge, demonstrating our commitment to shaping Scotland’s future workforce and supporting young people on their journey into employment.

We are pleased to share we are a signatory of the Business in the Community Race at Work Charter. We know that ethnic minorities still face significant disparities in employment and progression, and that is something we need to change. The Charter is composed of seven calls to action for leaders and organisations across all sectors. We signed up to taking practical steps to ensure their workplaces are tackling barriers that ethnic minority people face in recruitment and progression and that their organisations are representative of British society today.

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